Terms & Conditions
Payment
We accept major credit and debit cards. If you are shopping from Europe, place your order and your credit card company will convert the transaction to Euros.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. Information is stored on a heavily encrypted database that is protected by multiple government approved firewalls. Credit card details are not held in clear text on any web site.
Privacy Policy
Sylvaticus do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:
- Take and fulfil customer orders
- Administer and enhance the site and service
- Provide information to third-parties for goods delivery purposes
Delivery
Delivery Schedule
We aim to despatch your order within 3 working days and delivery normally takes between 24 & 48 hours. Please allow approximately 1 week for international delivery.
Returns policy
Unused goods
Sylvaticus is committed to quality and customer satisfaction. In the event that you are not satisfied with any picture purchased from us, you may return it for a full refund provided you have registered your intention within 7 days from the date you recieved the goods.
Please note that the customer is responsible for the cost of return postage to us. If you choose to return any product it must be properly packaged (preferably in original packing). It is your responsibility to take reasonable care to ensure that the product reaches us undamaged. If you do not pay for the cost of return then we may deduct the cost of retrieving the goods from any refund due to you in respect of the order.
Refunds will be issued within fourteen days from the date we receive the returned goods.
If you have any further questions telephone or email us.
Contact Details
Links
Gallery: